Password Doesn't Match or Username Doesn't Exist
ERROR MESSAGE
Supplied password does not match user password or Username does not exist
The following table is designed to assist you with troubleshooting this error.
Possible Problems and Solutions:
When The Error Message Was Received |
Possible Problem(s) |
Possible Solution(s) | |
Received when attempting to log into the i2b2 Web Client or Workbench |
|
|
Installation Guide Resources:
The following resources address managing users in the i2b2 Administration Module. This includes adding a new user and editing an existing one.
Resource For... |
Chapter |
Section |
|
Logging into i2b2 Admin | i2b2 Administration Module Install | Verify Admin Installation | |
Managing Users in i2b2 Admin | Initial Setup of i2b2 in Admin | Managing i2b2 Users | |
Adding a New User | Initial Setup of i2b2 in Admin | Add a New User | |
Editing an Existing User | Initial Setup of i2b2 in Admin | Edit Existing User |
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